Case Studies
A Medical Insurance Company’s Road To Profitability
Turned around the company from 4 years of successive losses to its first profitable year within 12 months
The Company: A small medical insurance third-party administrator
The Issue: Successive years of operational losses
The Work:
- Reviewed existing vendors and negotiated new cost-effective contracts
- Created Key Performance Indicators (KPIs) for processing insurance claims, improving customer service to clients
Services
- Turnaround
- Management Reporting
- Systems, Process & Workflow Evaluation
Industry
- Medical Insurance
- Insurance